Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Glam Barcelona, located at Carrer del Tenor Viñas, 4-6, Barcelona 08021, Spain. Throughout the site, the terms "we", "us" and "our" refer to Glam Barcelona. By visiting our site and/or purchasing something from us, you agree to the following terms and conditions.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least 18 years old, the age of majority in Spain, or that you have parental or legal guardian consent. You may not use our products for any illegal or unauthorized purpose, nor violate any applicable law.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Credit card information is always encrypted during transfer. You may not reproduce, duplicate, copy, sell or exploit any portion of the service without our express written permission.
SECTION 3 - ACCURACY OF INFORMATION
The content on this site is provided for general information purposes. We reserve the right to modify the content at any time without notice.
SECTION 4 - MODIFICATIONS TO PRICES AND SERVICES
Prices are subject to change without notice. We reserve the right to modify or discontinue the service at any time without liability to you or any third party.
SECTION 5 - PRODUCTS AND SERVICES
Some products may be available exclusively online and in limited quantities. Returns and refunds are governed by our Refund Policy available at www.glambcn.com. We make every effort to display product colors and images accurately, although we cannot guarantee that your device's display will show them exactly.
SECTION 6 - LEGAL GUARANTEE OF CONFORMITY
In accordance with EU Directive 2019/771 and applicable Spanish law, all products sold to EU consumers are covered by a 2-year legal guarantee of conformity from the date of delivery. If a product presents a conformity defect, you are entitled to repair, replacement, price reduction or contract termination, as applicable.
SECTION 7 - BILLING AND ACCOUNT
We reserve the right to refuse or cancel orders in cases of pricing errors, fraud, or unusual orders. In case of cancellation, we will notify you by email. You agree to provide complete and up-to-date purchase information. For more details, see our Refund Policy at www.glambcn.com.
SECTION 8 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. Use of such tools is at your own risk and discretion.
SECTION 9 - THIRD-PARTY LINKS
Our site may contain links to third-party websites. We are not responsible for their content, policies or practices. We recommend reviewing their terms before engaging in any transaction.
SECTION 10 - USER COMMENTS AND SUBMISSIONS
Any comments or materials you send us may be used by us without restriction. You are responsible for ensuring your comments do not infringe third-party rights or contain illegal material.
SECTION 11 - PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy, available at www.glambcn.com.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions at any time, including after you have placed an order, without prior notice.
SECTION 13 - PROHIBITED USES
You are prohibited from using this site for unlawful purposes, transmitting viruses or malicious code, collecting personal data from other users, sending spam, or any other use that infringes third-party rights or applicable law.
SECTION 14 - LIMITATION OF LIABILITY
To the extent permitted by Spanish and EU law, Glam Barcelona shall not be liable for any indirect, incidental or consequential damages arising from the use of our services. This limitation does not affect the non-waivable rights granted to consumers under EU regulations.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Glam Barcelona from any third-party claims arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 16 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.
SECTION 17 - TERMINATION
We may terminate this agreement at any time if you breach these Terms, without prior notice and without prejudice to any outstanding obligations.
SECTION 18 - GOVERNING LAW AND JURISDICTION
These Terms are governed by Spanish and EU law. For dispute resolution, the parties submit to the courts of Barcelona, without prejudice to the rights granted to EU consumers to bring proceedings before the courts of their place of residence.
SECTION 19 - ALTERNATIVE DISPUTE RESOLUTION
In accordance with EU Regulation 524/2013, we inform EU consumers of the existence of the European Online Dispute Resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr
SECTION 20 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. We will notify you of any significant changes via a notice on our website or by email.
SECTION 21 - CONTACT
For any questions about these Terms, contact us at:
Glam Barcelona
Carrer del Tenor Viñas, 4-6
Barcelona 08021, Spain
customerserviceglambcn@gmail.com
932 095 114
Last updated: April 2026
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Free shipping on domestic
orders over €400
Customer service
Monday - Friday / 11am - 8pm
Glam stores
We are in Barcelona